Privacy Policy

Information We Collect

When you use our website, we may collect the following information:

• Personal Information: Name, email address, phone number, shipping address, and billing address
• Order Information: Products purchased, order history, and payment details (processed securely by our payment providers)
• Technical Information: IP address, browser type, device information, and cookies
• Communication Records: Emails, messages, and support inquiries

How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Sending order confirmations and shipping updates
• Improving our website and services
• Complying with legal obligations
• Preventing fraud and ensuring security

Data Protection & Security

We implement appropriate security measures to protect your personal information:

• Secure SSL encryption for all data transmission
• Restricted access to personal data (authorized personnel only)
• Regular security audits and system updates
• We do not store complete payment card details on our servers

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Shipping Partners: To deliver your orders (e.g., postal services, courier companies)
• Payment Processors: To process your payments securely
• Service Providers: Website hosting, analytics, and customer support tools
• Legal Authorities: When required by law or to protect our rights

Cookies & Tracking

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Required for website functionality (shopping cart, checkout)
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

You can disable cookies through your browser settings, though this may affect website functionality.

Your Rights

You have the following rights regarding your personal data:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Opt-out of marketing communications
• Request data portability

To exercise these rights, please contact us using the information below.

Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and tax obligations
• Resolve disputes and enforce our agreements

Order and transaction records are typically retained for 7 years for accounting and legal purposes.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.